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Privacy Policy

Last Updated: 12/3/2025

Car Service For You (“we,” “us,” “our”) provides a convenient service that picks up your vehicle, brings it to a dealership or repair center, and returns it once the service is complete. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

We operate in the state of California and comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

1. Information We Collect

We collect the following categories of personal information:

A. Information You Provide to Us

  • Name

  • Email address

  • Phone number

  • Address or pickup location

  • Vehicle information (make, model, VIN if provided)

  • Appointment preferences

  • Payment information (processed securely through third-party processors)

  • Any messages or notes submitted through forms or chat tools

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Device and browser information

  • Pages viewed

  • Interaction data (clicks, time on page)

  • Cookies and tracking data (via Wix)

C. Information from Third Parties

We may receive information from:

  • Payment processors (confirmation only, not full card details)

  • Dealerships or service centers (service status, completion details)

2. How We Use Your Information

We use your information to:

  • Provide and manage your car pick-up and service appointments

  • Communicate with you about scheduling, updates, and confirmations

  • Improve our website and user experience

  • Process payments securely

  • Detect or prevent fraudulent activity

  • Comply with legal obligations

We do not sell your personal information.

3. Sharing Your Information

We may share your information only with:

A. Service Providers

  • Dealerships / service centers

  • Payment processors

  • IT/hosting providers (including Wix)

  • Communication tools (SMS, email)

Each receives only what is necessary to perform their function.

B. Legal Compliance

We may disclose information if required by law, subpoena, or to protect our rights.

4. Cookies and Tracking Technologies

Our website (hosted on Wix) uses:

  • Essential cookies

  • Analytics cookies

  • Functional cookies

You may disable cookies through your browser settings, though certain features may not function correctly.

5. Your Privacy Rights (California Residents)

If you are a California resident, you have the following rights under CCPA/CPRA:

Right to Know

Request the categories or specific pieces of personal information we have collected.

Right to Delete

Request deletion of your personal information, with certain exceptions.

Right to Correct

Request correction of inaccurate information.

Right to Opt-Out of Sale/Sharing

We do not sell personal information.

Right to Limit Use of Sensitive Personal Info

We do not collect sensitive categories like SSN or government ID.

Right to Non-Discrimination

We will not deny services or charge different prices because you exercised your rights.

How to Submit a Privacy Request:

You may contact us at:

📧 support@carserviceforyou.com
📞 (323) 613-2581
📍 Car Service For You 14622 Ventura Blvd STE 491 Sherman Oaks, CA 91403

We will verify your identity before fulfilling any request.

6. Data Security

We take reasonable measures to protect your information, including encryption, secure transfer, and access controls.
However, no method of transmission online is 100% secure.

7. Data Retention

We retain personal information only as long as needed for:

  • Providing services

  • Legal obligations

  • Resolving disputes

8. Children’s Privacy

We do not knowingly collect information from individuals under 16 years old.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. The updated version will be posted on this page with a revised “Last Updated” date.

11. SMS Privacy Policy

Car Service For You LLC does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

12. Contact Us

If you have questions or privacy requests, contact us:

📧 support@carserviceforyou.com

📞 (323) 613-2581

📍 Car Service For You 14622 Ventura Blvd STE 491 Sherman Oaks, CA 91403

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